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Internal systems and CRM
- Clients
- Orders
- Access rights
Clients and orders tracked in one place, with different access rights per employee and a history that does not disappear when somebody goes on holiday.
Internal systems, CRM, booking and order systems, customer portals and dashboards for businesses in Rīga. Built in stages, with the first working part available within a few weeks.
A familiar situation in a Rīga office: orders are kept in one spreadsheet, clients in another, the schedule in a third. Every employee knows their own part, but neither the manager nor a new hire can see the whole picture.
A web application brings those processes into one place, reachable from any device and needing nothing installed. We start with the part that has the largest effect on day-to-day work.
A website can be built without ever seeing the office. An internal system usually cannot, because the process is rarely what it looks like on paper — there are always exceptions nobody wrote down.
So on these projects we try to meet Rīga clients in person: we come to your office, watch how the work is done today, and only then propose a solution. The build itself continues remotely.
Each system is built around the actual process rather than bent out of an off-the-shelf product.
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Clients and orders tracked in one place, with different access rights per employee and a history that does not disappear when somebody goes on holiday.
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Requests arrive in the system rather than in email and on the phone at the same time. Confirmations and reminders are sent by the system itself.
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Your customers see their own orders, documents and statuses, and you see the numbers that until now had to be collected from several spreadsheets.
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We connect to accounting and warehouse systems, payments and bank statements, email and SMS, calendars and other services that have an API.
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We come to your office in Rīga and go through the current process and where it breaks down.
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We build the most important part. Within a few weeks your staff are already using it.
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Improvements are based on real use rather than assumptions.
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We extend the system with new features in the order you need them.
Yes, by arrangement. On internal system projects we recommend it, because the process is clearer in person than in a written description. The build itself continues remotely.
The first working part is usually ready within a few weeks. The full scope depends on the features, so we build in stages and each stage is already usable.
We set the price after a free consultation, before work starts, so you know what you are paying for. Being in Rīga does not affect it.
Yes. It runs in the browser on both desktop and phone, with nothing to install.
Yes. The system and the data belong to you, and can be handed to another developer.